Expertise in ITIL, CRM and Communications Management

We believe managing customer experience at all touchpoints is the key to create, manage and grow a loyal customer base. As the conventional wisdom has proven time and again, superior customer experience ensures the business growth at fractional costs than expensive marketing efforts. That is why our competence focuses on the total customer experience management in totality.

Partnership with award winning solution providers

Our partners develop software and services that allow organizations to deliver extraordinary customer relationships. Since their inception, the companies have focused on solutions that can be tailored to meet specific organization needs, and today they are the undisputed leaders combined with more than one million clients and excellent support. Our core competence includes an expert team that has a deeper understanding of this robust, easily adaptable platform.

Flexible, cost-effective global delivery model

Our global teams and alliances enable us to deliver business value-focused solutions that involves varied technology domains. Having an access to a large pool of wide-spectrum of resources enable us to quickly assemble the right team with the right expertise to address your specific needs of today that scales with your vision for tomorrow.

WHO WE ARE
TechGaia Limited began its journey in 2007 through a merger of two small companies established since 2002 and has since reached several milestones in the past decade serving technology providers globally and rapidly creating a vast presence in the mobile telecommunications space. TechGaia is known for its technology consultancy services and is strong, growth oriented and customer-centric.

OUR MOTIVATION
We are committed to offering flexible products and services, all of which are tailored to meet the ever-changing needs of our customers. As one of the very few providers of complete solution set for effectively managing customer relationships, we are well positioned to solve our customers’ problems being in the IT and Telecommunications field for a very long time offering solutions and services to benefit end users in their every day life.

OUR FOCUS
Our goal is to equip our customers with the technology along with the processes to drive them, enabling customers to grow their businesses stronger and be able to communicate with their customers in a timely manner in order to stay ahead in today’s tight competitive environment. Our values are based on strong team work, responsibility and knowledge sharing in order to be efficient in consistently delivering flexible, timely and reliable services to our customers as we see the success of our company through the satisfaction of our customers.